Service tickets & technician scheduling
Log complaints, assign technicians by area, track visits with photos and customer sign-off, and bill the job — all from the same system.
See our facility-services portal →Mulund, Mumbai's last suburb before Thane, mixes warehouses and small industrial units along LBS Marg with distributors, service companies, clinics and a large residential market. We build custom software for these businesses — technician scheduling and AMC tracking, distributor order booking, appointments — a few stations up the line from our Vikhroli branch.
An AC, pest-control or lift-maintenance company runs on service calls, technician routes and annual maintenance contracts that must be renewed on time. A distributor runs on salesmen's orders, scheme calculations, deliveries and collections. Both usually coordinate it over phone calls and WhatsApp groups.
Custom software turns calls into tickets, visits into records and contracts into renewal reminders. For distributors, salesmen book orders on their phones and the office sees what's pending, dispatched and collected — without the evening phone round.
Log complaints, assign technicians by area, track visits with photos and customer sign-off, and bill the job — all from the same system.
See our facility-services portal →Every contract with its visit schedule, pending visits and renewal date, with reminders to your team and the customer.
Custom software development →Salesmen book orders at the retailer on their phones, schemes apply automatically, and dispatch and collections are tracked against each order.
Bespoke software for distributors →Online booking, daily doctor schedules and SMS or WhatsApp reminders for Mulund's clinics and diagnostic centres.
Installable web apps →We built a facility-services portal with ticket logging, attendance, billing and SLA dashboards — the same core that runs technician scheduling and AMC tracking for service companies.
Browse the SaaS & custom software portfolio →Need a website, local SEO or Google Ads rather than software? See our web development and digital marketing services — we work with Mulund businesses on those too.
We meet at your office in Mulund (or at our Vikhroli branch) and map how work flows today — the registers, sheets and WhatsApp groups included.
We write down what the first version covers and quote a fixed price in rupees. Additions are quoted separately, so there are no open-ended bills.
You see working screens as we build, and your staff try them on their own phones before anything goes live.
We import your existing data, train your team at your office and stay on hand after go-live. You own the code and the data.
Yes. Technicians get a phone-friendly app to see their visits, update status, add photos and capture the customer's confirmation. The office sees updates live, and billing is raised from the completed job.
Yes. Each contract carries its visit schedule and renewal date; the system reminds your team of due visits and sends renewal reminders to customers ahead of expiry.
Yes. Our Mumbai branch is in Vikhroli, a few stations from Mulund, and we work with businesses across Thane and Navi Mumbai as well. The software itself runs in the cloud, so your team can use it wherever they work.
You do — the source code, database and documentation are handed over at launch, and we deploy into a cloud account in your company's name where possible.
Tell us how jobs or orders move through your Mulund business today — we'll show you what a focused first version could do.
WhatsApp +91 93704 94582